Field Technical Support – toner.lk in Colombo, Western Province

toner.lk is currently accepting applications for the position of Field Technical Support in the Western Province area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient Information Technology skills and have a minimum of Entry level in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

The company offers a competitive estimated salary of approximately රු. 16,000 - රු. 38,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the discretion of the company.

toner.lk operates within the Printing Services industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:	toner.lk
Position:	Field Technical Support
Region:	Colombo - Western Province, Western Province
Education:	Confidential
Job Function:	Information Technology
Seniority Level:	Entry level
Salary:	LKR 16.000 - LKR 37.500 per Month
Job Type:	Full-time
Industry:	Printing Services

Job Description

Company Description: Toner.lk, founded in 2010, is the first online printer and supplies store in SL, dedicated to making printer supplies available at all times. If you need toners, Ink Cartridges, A4 paper, laptops, Printers Consumables, Toner.lk is the go-to destination for delivery.

Role Description: This is a full-time on-site role for a Field Technical Support position at Toner.lk in Colombo. The Field Technical Support Specialist will be responsible for providing technical support, troubleshooting printer issues, ensuring customer satisfaction, and supporting customers with analytical problem-solving skills.

Qualifications: – Technical Support, Troubleshooting, and Customer Support skills – Analytical skills for problem-solving – Customer satisfaction-oriented approach – Excellent communication and interpersonal skills – Ability to work well under pressure and in a fast-paced environment – Experience in a similar technical support role is a plus – Knowledge of IT Hardware – Laptops, printers, supplies and consumables – Technical certifications are beneficial

Benefit

• Overtime bonus
• Gaining experience
• Comfortable work environment

Application Requirements

• Good physical and mental health
• Minimum age 17 years
• Discipline and adherence to time
• Honest and responsible
• Good character
• Satisfaction in working and learning
• For other requirements, please check through the application form.

Company address

Province	Western Province
City	Colombo
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