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Customer Relations Executive – Loyalty & CRM – Cool Planet in Colombo, Western Province

Cool Planet
Published 3 weeks ago

Cool Planet is currently accepting applications for the position of Customer Relations Executive – Loyalty & CRM in the Western Province area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient Business Development and Sales skills and have a minimum of Mid-Senior level in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

The company offers a competitive estimated salary of approximately රු. 17,000 - රු. 36,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the discretion of the company.

Cool Planet operates within the Retail industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:Cool Planet
Position:Customer Relations Executive – Loyalty & CRM
Region:Colombo - Western Province, Western Province
Education:Confidential
Job Function:Business Development and Sales
Seniority Level:Mid-Senior level
Salary:LKR 17.000 - LKR 36.000 per Month
Job Type:Full-time
Industry:Retail

Job Description

We are currently seeking a talented and dynamic Customer Relations Executive specializing in Loyalty & CRM to join our team. In this role, you will be responsible for managing and enhancing relationships with our valued customers, driving loyalty programs, and implementing effective CRM strategies.

Key responsibilities include analyzing customer data, developing personalized communication strategies, and ensuring a seamless customer experience across all touchpoints. The ideal candidate must have strong communication skills, a customer-centric mindset, and a passion for delivering exceptional service.

  • Minimum of 2 years of experience in customer relations, loyalty, or CRM
  • Proficiency in CRM software and data analysis tools
  • Excellent interpersonal skills and ability to build strong relationships
  • Strong problem-solving abilities and attention to detail

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Western Province
City Colombo
Full Address VVQ8+CJR Cool Planet, 61 Isipathana Mawatha, Colombo 00500, Sri Lanka
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Job Application Information

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Company Information

Cool Planet

Industry: Retail

Cool Planet is a leading retail chain in Sri Lanka, offering a unique shopping experience with a wide range of trendy fashion, electronics, household items, and more. Founded with a vision to revolutionize the retail industry, Cool Planet focuses on providing quality products at affordable prices. With multiple stores across the country, Cool Planet has become a favorite destination for fashion-forward consumers seeking the latest trends. The company is known for its commitment to customer satisfaction, innovation, and sustainability. Cool Planet continues to redefine the retail landscape in Sri Lanka with its dynamic approach and commitment to excellence.