Software Support Engineer – George Bernard in Colombo, Western Province
Welcome to our job portal, where George Bernard is offering exciting employment opportunities for the position of Software Support Engineer in the Western Province area. We are currently seeking Full-time candidates.
We are looking for individuals who possess excellent Information Technology skills and have relevant Entry level in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.
At George Bernard, we offer a competitive estimated salary of approximately රු. 16,000 - රු. 38,000 (per Month). However, please note that the final salary offer will be determined by the company based on various factors.
As a company operating in the IT Services and IT Consulting industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with George Bernard, we encourage you to submit your application directly through our website.
Join our growing team and embark on a fulfilling career journey with George Bernard. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.
Job Information
| Company: | George Bernard |
| Position: | Software Support Engineer |
| Region: | Colombo - Western Province, Western Province |
| Education: | Confidential |
| Job Function: | Information Technology |
| Seniority Level: | Entry level |
| Salary: | LKR 16.000 - LKR 37.500 per Month |
| Job Type: | Full-time |
| Industry: | IT Services and IT Consulting |
Job Description
- Provide technical support for software applications, addressing customer inquiries and troubleshooting issues.
- Collaborate with development teams to identify, reproduce, and resolve software bugs and performance issues.
- Analyze application logs and system metrics to diagnose problems and recommend solutions.
- Develop and maintain documentation for troubleshooting procedures, known issues, and resolutions.
- Assist in software deployments, upgrades, and configuration changes as needed.
- Conduct root cause analysis on recurring issues to implement long-term solutions.
- Create, maintain, and optimize Datadog dashboards to monitor application performance and system health.
- Analyze metrics and alerts from Datadog to proactively identify and resolve potential issues before they affect customers.
- Participate in code reviews and contribute to the continuous improvement of software products.
- Stay up-to-date with industry trends and emerging technologies to enhance support processes.
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Western Province |
| City | Colombo |
| Full Address | George Bernard Co, Level 12, Parkland Building, No 33 Park St, Colombo, Sri Lanka |
| Google Map | Google Map |
Job Application Information
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