Customer Service Representative – eGate Solutions in Colombo, Western Province
eGate Solutions is currently accepting applications for the position of customer service representative -Well know bank in srilanka in the Western Province area. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals who possess strong skills and have a minimum of Entry level in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.
The company offers a competitive estimated salary of approximately රු. 16,000 - රු. 39,000 (per Month). Please note that the final salary offer is subject to adjustment based on the company's evaluation.
eGate Solutions operates within the IT Services and IT Consulting industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.
Job Information
| Company: | eGate Solutions |
| Position: | Customer Service Representative |
| Region: | Colombo - Western Province, Western Province |
| Education: | Confidential |
| Seniority Level: | Entry level |
| Salary: | LKR 15.500 - LKR 39.000 per Month |
| Job Type: | Full-time |
| Industry: | IT Services and IT Consulting |
Job Description
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists.
Responsibilities
- Communicate with customers via phone, email, and chat
- Provide knowledgeable answers to questions about product, pricing, and availability
- Work with internal departments to meet customer’s needs
- Data entry in various platforms
Qualifications
- At least 1 – 3 years’ of relevant work experience
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Ability to multi-task, organize, and prioritize work
- Should be fluent in English
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Western Province |
| City | Colombo |
| Full Address | E GATE (Pvt) Ltd, 3 Dharmaraja Mawatha, Colombo 00300, Sri Lanka |
| Google Map | Google Map |
Job Application Information
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