SriLankaJob.org

Service Desk Manager – Unified Support – IFS in Colombo, Western Province

IFS
Published 1 month ago

IFS is thrilled to announce job openings for the position of Service Desk Manager - Unified Support in the Western Province area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent Information Technology skills and a minimum of Mid-Senior level in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

We take pride in offering a competitive estimated salary of approximately රු. 16,000 - රු. 38,000 (per Month). However, please note that the final salary offer is subject to the company's evaluation.

At IFS, we operate in the Software Development industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with IFS.

Job Information

Company:IFS
Position:Service Desk Manager - Unified Support
Region:Colombo - Western Province, Western Province
Education:Confidential
Job Function:Information Technology
Seniority Level:Mid-Senior level
Salary:LKR 15.800 - LKR 38.000 per Month
Job Type:Full-time
Industry:Software Development

Job Description

We are currently seeking a talented individual to join our team as a Service Desk Manager specializing in Unified Support. This role will be responsible for overseeing the operation and performance of our support services, ensuring timely resolution of customer issues, and maintaining high levels of customer satisfaction.

The ideal candidate should have strong leadership skills, a deep understanding of IT service management, and a proven track record in managing service desk functions. Experience with implementing unified support systems and driving continuous improvement initiatives is highly desirable.

If you are a dynamic leader with a passion for delivering exceptional customer service and have what it takes to drive operational excellence in a fast-paced environment, we encourage you to apply.

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Western Province
City Colombo
Full Address WVRH+6H7 IFS R&D International (Pvt) Ltd, 752 Dr Danister De Silva Mawatha, Colombo 00900, Sri Lanka
Google Map Google Map

Job Application Information

Make sure you fill out the application form first and wait for HRD to call for an interview before you go to the company in person.

Applying for Free Jobs is free of charge.

If you find a vacancy that indicates fraud, please report it to us.

Company Information

IFS

IFS is a renowned technology company based in Sri Lanka, specializing in providing innovative enterprise software solutions for various industries. With a strong focus on delivering cutting-edge technology, IFS offers a range of software products designed to optimize business operations and drive growth. The company’s commitment to excellence and customer satisfaction has earned them a reputation as a leader in the tech industry. IFS continues to push the boundaries of technology and innovation, helping businesses in Sri Lanka and beyond stay ahead in the digital age.