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Customer Solution Representative – HSBC in Colombo, Western Province

HSBC
Published 1 month ago

HSBC is currently accepting applications for the position of Customer Solution Representative in the Western Province area. The job type available for this position is Contract.

We are looking for candidates who possess proficient Customer Service, General Business, & Finance skills and have a minimum of Entry level in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

The company offers a competitive estimated salary of approximately රු. 16,000 - රු. 38,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the discretion of the company.

HSBC operates within the Financial Services and Banking industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:HSBC
Position:Customer Solution Representative
Region:Colombo - Western Province, Western Province
Education:Confidential
Job Function:Customer Service, Finance, General Business
Seniority Level:Entry level
Salary:LKR 15.800 - LKR 38.000 per Month
Job Type:Contract
Industry:Banking and Financial Services

Job Description

We are looking for a dynamic and customer-focused individual to join our team as a Customer Solution Representative. In this role, you will be responsible for providing exceptional customer service and resolving inquiries and issues efficiently.

The ideal candidate should possess excellent communication skills, problem-solving abilities, and a strong customer service orientation. Previous experience in a customer-facing role is preferred.

Key responsibilities include responding to customer inquiries via phone, email, and live chat, identifying customer needs, and providing effective solutions to ensure customer satisfaction.

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Western Province
City Colombo
Full Address 1, HSBC Head Office, 24 Sir Baron Jayatilaka Mawatha, Colombo 00100, Sri Lanka
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Job Application Information

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Company Information

HSBC

HSBC, a renowned global banking and financial services institution, operates in Sri Lanka offering a wide range of services. With a strong presence in the country, HSBC provides banking solutions to individuals, businesses, and corporations. Known for its commitment to excellence and innovation, HSBC in Sri Lanka focuses on delivering superior customer service and tailored financial solutions. The bank’s extensive network and expertise in international banking make it a preferred choice for customers seeking reliable and efficient financial services in Sri Lanka. HSBC continues to uphold its reputation as a trusted and leading financial institution in the region.