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Professional Services Consultant – Otelier in Colombo, Western Province

Otelier
Published 1 month ago

Company Otelier is offering job opportunities for the position of Professional Services Consultant in the Western Province area. The job type available is Full-time.

We are looking for candidates who possess Information Technology skills with Mid-Senior level experience. We value honesty, discipline, and responsibility in our employees.

The estimated salary offered by the company is quite competitive, around රු. 17,000 - රු. 36,000 (per Month). However, the salary may vary depending on the company's decision.

Otelier operates in the Hospitality industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:Otelier
Position:Professional Services Consultant
Region:Colombo - Western Province, Western Province
Education:Confidential
Job Function:Information Technology
Seniority Level:Mid-Senior level
Salary:LKR 17.000 - LKR 36.000 per Month
Job Type:Full-time
Industry:Hospitality

Job Description

Description:

At Otelier, we prioritize data and efficiency in hotel operations, empowering hoteliers to focus on hospitality. Join us in revolutionizing the industry by leveraging data to optimize operations, drive decision-making, and automate tasks.

We are seeking a proactive Consultant with a passion for technology and problem-solving to work closely with our onboarding team, ensuring smooth operations of Professional Services offerings.

Responsibilities:

  • Manage onboarding and offboarding processes efficiently.
  • Maintain strong communication with customers and internal teams.
  • Handle escalations and provide feedback for process improvement.
  • Create and update configuration guides.

Requirements:

  • Strong communication skills and ability to build relationships.
  • Experience with project management tools like JIRA.
  • Proficiency in databases such as SQL and MongoDB.
  • Skilled in data calculations using Excel/Google Sheets.
  • Bachelor’s Degree or Diploma in IT.
  • 3-5 years of technical support experience.
  • Willingness to work rotating shifts, including weekends and public holidays.

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Western Province
City Colombo
Full Address Hilton Colombo Residences, 200 Union Pl, Colombo 00200, Sri Lanka
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Job Application Information

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Company Information

Otelier

Industry: Hospitality

Otelier is a leading hospitality company in Sri Lanka, offering luxurious accommodations and personalized services to guests. With a focus on exceptional customer experience, Otelier manages hotels and resorts that provide a blend of comfort, style, and local culture. The company’s commitment to quality and innovation has made it a preferred choice for both leisure and business travelers. Otelier prides itself on creating memorable stays for guests, with a range of amenities and activities to cater to diverse preferences. Discover the essence of hospitality with Otelier in the beautiful landscapes of Sri Lanka.