Guest Experience Associate – Sail Lanka in Colombo, Western Province

Sail Lanka is currently accepting applications for the position of Guest Experience Associate in the Western Province area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of Entry level in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

The company offers a competitive estimated salary of approximately රු. 16,000 - රු. 38,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the discretion of the company.

Sail Lanka operates within the Leisure & Travel & Tourism industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Job Description

We are seeking dynamic individuals who are passionate about travel and hospitality.

Responsibilities:

• Directly address guest inquiries and resolve queries for a smooth onboard experience.
• Manage guest feedback collection to enhance high-end services and overall satisfaction.
• Optimize departmental communications and elevate guest services’ quality.
• Oversee documentation, invoicing, and policy implementation.
• Provide administrative support to various departments.

Requirements:

• Open to entry-level candidates and school leavers.
• Prefer candidates in Tourism, Hospitality, or related fields.

Benefit

• Comfortable environment
• Taught when starting work
• Salary bonus for overtime

Application Requirements

• Good physical and mental health
• Minimum age 17 years
• Discipline and adherence to time
• Honest and responsible
• Good character
• Satisfaction in working and learning
• For other requirements, please check through the application form.

Company address