Energy Adviser (phone and webchat) – Citizens Advice in Civic Centre, Northern Province
Citizens Advice is currently accepting applications for the position of Energy Adviser (phone and webchat) in the Northern Province area. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals who possess strong Engineering and Information Technology skills and have a minimum of Entry level in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.
The company offers a competitive estimated salary of approximately රු. 15,000 - රු. 35,000 (per Month). Please note that the final salary offer is subject to adjustment based on the company's evaluation.
Citizens Advice operates within the Non-profit Organizations industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.
Job Information
| Company: | Citizens Advice |
| Position: | Energy Adviser (phone and webchat) |
| Region: | Civic Centre - Northern Province, Northern Province |
| Education: | Confidential |
| Job Function: | Engineering and Information Technology |
| Seniority Level: | Entry level |
| Salary: | LKR 15.000 - LKR 35.000 per Month |
| Job Type: | Full-time |
| Industry: | Non-profit Organizations |
Job Description
This role involves delivering Tier One energy advice and information through web chat and phone as part of the Energy Services Team at Citizens Advice.
The team serves as the initial contact point for individuals seeking energy-related information, advice, and support. We are looking for individuals who are friendly, reliable, and eager to learn. Comprehensive training and support will be provided for career advancement opportunities.
As an Energy Adviser, you will guide clients on their rights and available actions. Strong customer service skills and PC literacy are essential, with training provided. To apply, send your CV with a cover email to [email protected]. For inquiries, contact Emma at 01772 5840490.
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Northern Province |
| City | Civic Centre |
| Full Address | Community Legal Assistance Centre, No.95 Wijerama Road, Colombo, Sri Lanka |
| Google Map | Google Map |
Job Application Information
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