Customer Support Manager – hSenid Software Lanka in Colombo, Western Province
hSenid Software Lanka is thrilled to announce job openings for the position of Customer Support Manager in the Western Province area. We are currently offering Full-time opportunities.
We are seeking candidates with excellent skills and a minimum of Mid-Senior level in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.
We take pride in offering a competitive estimated salary of approximately රු. 15,000 - රු. 35,000 (per Month). However, please note that the final salary offer is subject to the company's evaluation.
At hSenid Software Lanka, we operate in the Software Development industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.
Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with hSenid Software Lanka.
Job Information
| Company: | hSenid Software Lanka |
| Position: | Customer Support Manager |
| Region: | Colombo - Western Province, Western Province |
| Education: | Confidential |
| Seniority Level: | Mid-Senior level |
| Salary: | LKR 15.000 - LKR 35.000 per Month |
| Job Type: | Full-time |
| Industry: | Software Development |
Job Description
hSenid Software Lanka, a subsidiary of hSenid Software International, is seeking a talented Customer Support Manager with a strong background in Software Engineering. This role involves managing the support and onboarding function, focusing on customer service excellence. If you are customer-oriented, have leadership skills, and experience in software development, we want to hear from you.
Responsibilities:
- Oversee daily operations of the customer support department
- Analyze data and create detailed reports
- Develop client engagement strategies
- Provide training on new products, procedures, and industry trends
- Enhance the quality of customer calls and services
Requirements:
- Bachelor’s degree in Computer Science, Engineering, or related field
- Minimum 4 years of software development experience
- Prior experience in managing customer support teams
- Excellent communication and leadership skills
- Proficiency in making data-driven decisions
- Familiarity with Issue Tracking Systems
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Western Province |
| City | Colombo |
| Full Address | hSenid Software International, 50 Ward Pl, Colombo 00700, Sri Lanka |
| Google Map | Google Map |
Job Application Information
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