Senior Manager – Contact Centre – Nations Trust Bank PLC in Colombo, Western Province
Company Nations Trust Bank PLC is offering job opportunities for the position of Senior Manager - Contact Centre in the Western Province area. The job type available is Full-time.
We are looking for candidates who possess Customer Service skills with Mid-Senior level experience. We value honesty, discipline, and responsibility in our employees.
The estimated salary offered by the company is quite competitive, around රු. 15,000 - රු. 35,000 (per Month). However, the salary may vary depending on the company's decision.
Nations Trust Bank PLC operates in the Banking industry. If you are interested in applying to this company, please proceed with your application.
Job Information
| Company: | Nations Trust Bank PLC |
| Position: | Senior Manager - Contact Centre |
| Region: | Colombo - Western Province, Western Province |
| Education: | Confidential |
| Job Function: | Customer Service |
| Seniority Level: | Mid-Senior level |
| Salary: | LKR 15.000 - LKR 35.000 per Month |
| Job Type: | Full-time |
| Industry: | Banking and Financial Services |
Job Description
We are currently seeking a highly skilled individual to join our team as a Senior Manager in our Contact Centre department. As a Senior Manager, you will be responsible for overseeing the operations and performance of our contact centre, ensuring the highest level of customer service and efficiency.
The ideal candidate should have a proven track record in contact centre management, strong leadership skills, and the ability to drive results through a team-oriented approach. You will be leading a dedicated team and implementing strategies to optimize customer engagement and satisfaction.
- Minimum 5 years of experience in contact centre management
- Excellent communication and problem-solving skills
- Ability to analyze data and make strategic decisions
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Western Province |
| City | Colombo |
| Full Address | Nations Trust Bank, 242 Union Pl, Colombo 00200, Sri Lanka |
| Google Map | Google Map |
Job Application Information
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