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Customer Care Executive – Delmege Forsyth & Co. Ltd in Colombo, Western Province

Delmege Forsyth & Co. Ltd
Published 2 months ago

Company Delmege Forsyth & Co. Ltd is offering job opportunities for the position of Customer Care Executive in the Western Province area. The job type available is Full-time.

We are looking for candidates who possess skills with Entry level experience. We value honesty, discipline, and responsibility in our employees.

The estimated salary offered by the company is quite competitive, around රු. 18,000 - රු. 40,000 (per Month). However, the salary may vary depending on the company's decision.

Delmege Forsyth & Co. Ltd operates in the Facilities Services industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:Delmege Forsyth & Co. Ltd
Position:Customer Care Executive
Region:Colombo - Western Province, Western Province
Education:Confidential
Seniority Level:Entry level
Salary:LKR 18.000 - LKR 40.000 per Month
Job Type:Full-time

Job Description

Are you passionate about helping others and ensuring customer satisfaction? Do you thrive in a dynamic environment where every day brings new challenges and opportunities? If so, we want you to be a part of our team.

Key Responsibilities:

  • Provide exceptional customer support via phone, email, and live chat
  • Resolve customer inquiries and complaints efficiently and professionally
  • Maintain up-to-date knowledge of our products and services
  • Collaborate with team members to improve customer satisfaction
  • Document customer interactions and feedback for continuous improvement
  • Manage daily office operations and administrative functions
  • Coordinate and schedule meetings, appointments, and travel arrangements

Qualifications:

  • 2 – 3 years of proven experience in a customer service or administrative role
  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities and attention to detail
  • Ability to multitask and manage time effectively
  • Positive attitude and a strong work ethic
  • Proficiency in MS Excel, Word, and other office management software

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Western Province
City Colombo
Full Address Delmege, 101 Vinayalankara Mawatha, Colombo 01000, Sri Lanka
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Job Application Information

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Company Information

Delmege Forsyth & Co. Ltd

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