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Call Center Representative II – University of Rochester in Badulla, Uva

University of Rochester
Published 2 months ago

University of Rochester is currently accepting applications for the position of Call Center Representative II in the Uva area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong Other skills and have a minimum of Entry level in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

University of Rochester operates within the Higher Education industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:University of Rochester
Position:Call Center Representative II
Region:Badulla - Uva, Uva
Education:Confidential
Job Function:Other
Seniority Level:Entry level
Job Type:Full-time
Industry:Higher Education

Job Description

We are seeking a skilled Call Center Representative II to join our team. In this role, the ideal candidate will handle customer inquiries, resolve issues, and provide exceptional service via phone and email.

The responsibilities include answering incoming calls, managing customer accounts, and maintaining a high level of professionalism at all times. The Call Center Representative II will also be required to collaborate with other team members to ensure customer satisfaction.

Requirements for this position include excellent communication skills, a strong customer service orientation, and the ability to multitask effectively. Prior experience in a call center environment is preferred.

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Uva
City Badulla
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Job Application Information

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Company Information

University of Rochester

Industry: Higher Education

The University of Rochester is a prestigious research university located in Rochester, New York. Founded in 1850, it is known for its strong commitment to interdisciplinary study and innovation. The university offers a wide range of undergraduate and graduate programs, including renowned schools of medicine, business, and engineering. With a focus on collaboration and cutting-edge research, the University of Rochester is a hub for academic excellence and discovery. Students and faculty at this institution are encouraged to think critically and creatively, making a meaningful impact on society and shaping the future of various fields.