Call Center Team Lead – Adams BPO in Colombo, Western Province
Welcome to our job portal, where Adams BPO is offering exciting employment opportunities for the position of Call Center Team Lead in the Western Province area. We are currently seeking Full-time candidates.
We are looking for individuals who possess excellent Information Technology skills and have relevant Mid-Senior level in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.
At Adams BPO, we offer a competitive estimated salary of approximately රු. 17,000 - රු. 36,000 (per Month). However, please note that the final salary offer will be determined by the company based on various factors.
As a company operating in the Business Consulting and Services industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Adams BPO, we encourage you to submit your application directly through our website.
Join our growing team and embark on a fulfilling career journey with Adams BPO. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.
Job Information
| Company: | Adams BPO |
| Position: | Call Center Team Lead |
| Region: | Colombo - Western Province, Western Province |
| Education: | Confidential |
| Job Function: | Information Technology |
| Seniority Level: | Mid-Senior level |
| Salary: | LKR 17.000 - LKR 36.000 per Month |
| Job Type: | Full-time |
| Industry: | Business Consulting and Services |
Job Description
Company Description: Adams BPO, located in Colombo, provides innovative digital-led transformational solutions across 10 industries. With over 500 employees, we offer BPO services globally.
Role Description: This full-time on-site role involves overseeing day-to-day call center operations, ensuring excellent customer service, managing a team, and optimizing processes for customer satisfaction.
Qualifications:
- Interpersonal, Communication, and Customer Service skills
- Analytical and Customer Satisfaction skills
- Experience in team leadership
- Data analysis and strategy implementation abilities
- Excellent verbal and written communication skills
- Strong problem-solving skills
- Previous call center or customer service experience
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Western Province |
| City | Colombo |
| Full Address | No.6 1/1 4th Floor, Adams Bpo, Joseph's Ln, Colombo 00400, Sri Lanka |
| Google Map | Google Map |
Job Application Information
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