Customer Service Executive (Air & Sea Freight) – Transco Cargo in Nugegoda, Western Province

Company Transco Cargo is offering job opportunities for the position of Customer Service Executive - (Air & Sea Freight) in the Western Province area. The job type available is Full-time.

We are looking for candidates who possess skills with Entry level experience. We value honesty, discipline, and responsibility in our employees.

The estimated salary offered by the company is quite competitive, around රු. 16,000 - රු. 39,000 (per Month). However, the salary may vary depending on the company's decision.

Transco Cargo operates in the Transportation, Logistics, & Supply Chain and Storage industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:	Transco Cargo
Position:	Customer Service Executive (Air & Sea Freight)
Region:	Nugegoda - Western Province, Western Province
Education:	Confidential
Seniority Level:	Entry level
Salary:	LKR 15.500 - LKR 39.000 per Month
Job Type:	Full-time

Job Description

Company Description

Transco Cargo, located in Nugegoda, is a leading freight forwarding company with over 30 years of expertise in the international freight and logistics service industry. We offer tailored logistics and transport solutions to meet the unique business models of our clients.

Role Description

This full-time on-site role at Transco Cargo in Nugegoda involves providing exceptional customer support, ensuring customer satisfaction, and managing daily customer service operations.

Job Role

• Provide customer service and solutions to client inquiries
• Monitor shipment details and update key milestones
• Keep customers informed on their shipments and maintain relationships
• Follow up on outstanding statements & query resolution
• Inquire about shipment status from shipping agents

Job Requirements

• Minimum 2 years of similar field experience
• Full or partial professional qualifications
• Strong communication and problem-solving skills
• Ability to work well in a team and handle customer inquiries effectively
• Fluency in English and proficiency in local languages

Benefit

• Gaining experience
• Taught first
• Receiving a bonus for overtime

Application Requirements

• Physically and mentally healthy
• Minimum age of 17 years
• Disciplined and punctual
• Honest and responsible
• Good personality
• Enthusiasm in working and learning
• For other requirements, please check through the job form.

Company address

Province	Western Province
City	Nugegoda
Google Map	Google Map