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Call Center Representative – Mobitel (Pvt) Ltd in Colombo, Western Province

Mobitel (Pvt) Ltd
Published 1 month ago

Mobitel (Pvt) Ltd is currently accepting applications for the position of Call Center Representative in the Western Province area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of Entry level in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

The company offers a competitive estimated salary of approximately රු. 17,000 - රු. 36,000 (per Month). Please note that the final salary offer is subject to adjustment based on the company's evaluation.

Mobitel (Pvt) Ltd operates within the Telecommunications industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:Mobitel (Pvt) Ltd
Position:Call Center Representative
Region:Colombo - Western Province, Western Province
Education:Confidential
Seniority Level:Entry level
Salary:LKR 17.000 - LKR 36.000 per Month
Job Type:Full-time
Industry:Telecommunications

Job Description

Inviting you to join with a Winning Team as a Call Center Representative

Responsibilities:

  • Provide superior service to Mobitel’s premier and enterprise customers via inbound and outbound calls.
  • Collaborate with teams to address concerns and enhance satisfaction.
  • Build relationships with high-value customers, anticipating needs and exceeding expectations.
  • Analyze feedback to improve service quality.
  • Seize opportunities for upselling and cross-selling.

Qualifications:

  • GCE A/L exam completion, diploma in Management a plus.
  • Experience in hospitality or customer service preferred.
  • Self-motivated with excellent interpersonal skills.
  • Must excel in communication and organizational skills.
  • Competent in Microsoft Office and CRM systems.

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Western Province
City Colombo
Full Address Mobitel (Pvt) Ltd, 108 W A D Ramanayake Mawatha, Colombo 00200, Sri Lanka
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Job Application Information

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Company Information

Mobitel (Pvt) Ltd

Industry: Telecommunications

Mobitel (Pvt) Ltd is a leading telecommunications company in Sri Lanka, providing a wide range of services including mobile, fixed-line, and broadband internet to customers across the country. With a strong focus on innovation and customer satisfaction, Mobitel has established itself as a trusted provider in the industry. The company is known for its cutting-edge technology, reliable network infrastructure, and commitment to delivering high-quality telecom solutions. Mobitel is dedicated to driving digital transformation in Sri Lanka and enhancing connectivity for individuals and businesses, making it a key player in the country’s telecommunications sector.