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Process Associate – HCLTech in Colombo, Western Province

HCLTech
Published 2 months ago

HCLTech is currently accepting applications for the position of Process Associate in the Western Province area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong Customer Service and Accounting/Auditing skills and have a minimum of Entry level in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

The company offers a competitive estimated salary of approximately රු. 16,000 - රු. 38,000 (per Month). Please note that the final salary offer is subject to adjustment based on the company's evaluation.

HCLTech operates within the Business Consulting and Services industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:HCLTech
Position:Process Associate
Region:Colombo - Western Province, Western Province
Education:Confidential
Job Function:Customer Service and Accounting/Auditing
Seniority Level:Entry level
Salary:LKR 15.800 - LKR 38.000 per Month
Job Type:Full-time
Industry:IT Services and IT Consulting, Telecommunications, Telephone Call Centers

Job Description

Responsibilities:

  • Create and manage orders, coordinate with departments for order fulfillment.
  • Update orders with additional requirements/fees.
  • Support product return process and manage inquiries.
  • Ensure timely and accurate performance reporting and KPI/SLA compliance.
  • Execute assigned activities within defined timelines and accuracy parameters.

Interested candidates, please send your resumes to [email protected].

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Western Province
City Colombo
Full Address HCL Technologies Lanka, 00200 Glennie St, Colombo 00200, Sri Lanka
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Job Application Information

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Company Information

HCLTech

HCL Technologies is a leading global IT services company headquartered in India, with a strong presence in Sri Lanka. Known for its innovative solutions in digital transformation, cloud computing, and cybersecurity, HCLTech is a trusted partner for companies worldwide. With a focus on customer-centricity and cutting-edge technologies, HCLTech delivers value and drives growth for businesses across various industries. The company’s commitment to excellence, sustainability, and social responsibility sets it apart in the competitive IT services market, making HCLTech a preferred choice for organizations looking to navigate the digital age successfully.