Customer Service Specialist – Gladius South Asia Private Limited in Colombo, Western Province

Gladius South Asia Private Limited is thrilled to announce job openings for the position of Customer Service Specialist in the Western Province area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of Entry level in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At Gladius South Asia Private Limited, we operate in the Outsourcing and Offshoring Consulting industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Gladius South Asia Private Limited.

Job Information

Company:	Gladius South Asia Private Limited
Position:	Customer Service Specialist
Region:	Colombo - Western Province, Western Province
Education:	Confidential
Seniority Level:	Entry level
Job Type:	Full-time
Industry:	Outsourcing and Offshoring Consulting

Job Description

Company Description

Gladius South Asia is a leading Business Process Outsourcing (BPO) provider located in Colombo. The company is committed to delivering exceptional service and innovative solutions to drive efficiency, enhance customer satisfaction, and foster growth. With a dedicated team of industry experts, Gladius South Asia specializes in transforming business processes.

Role Description

This is a full-time on-site role for a Customer Service Specialist at Gladius South Asia. The Customer Service Specialist will be responsible for providing customer support, ensuring customer satisfaction, maintaining phone etiquette, and enhancing the overall customer experience through effective communication and problem-solving.

Qualifications

• Fluency in English is a must.
• Ability to maintain high levels of Customer Satisfaction
• Excellent communication and interpersonal skills
• Strong problem-solving abilities
• All Applications Should Be Around Colombo City Limits
• Minimum of a high school diploma or equivalent

Benefit

• Overtime bonus
• Gaining experience
• Comfortable work environment

Application Requirements

• Good physical and mental health
• Minimum age 17 years
• Discipline and adherence to time
• Honest and responsible
• Good character
• Satisfaction in working and learning
• For other requirements, please check through the application form.

Company address

Province	Western Province
City	Colombo
Google Map	Google Map