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Call Center Support Representative – Present Solution (PVT) LTD in Colombo, Western Province

Present Solution (PVT) LTD
Published 3 months ago

Present Solution (PVT) LTD is thrilled to announce job openings for the position of Call Center Support Representative in the Western Province area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of Entry level in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At Present Solution (PVT) LTD, we operate in the Retail industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Present Solution (PVT) LTD.

Job Information

Company:Present Solution (PVT) LTD
Position:Call Center Support Representative
Region:Colombo - Western Province, Western Province
Education:Confidential
Seniority Level:Entry level
Job Type:Full-time
Industry:Retail

Job Description

Company Description

At Present Solution, we are a leading retailer specializing in smartphones, tablets, accessories, and tech gadgets. Join us and be part of a company committed to offering top-quality products at affordable prices with exceptional customer service.

Role Description

Full-time role providing customer support at our Colombo location. Utilize strong interpersonal skills to address inquiries, ensure customer satisfaction, and convert inquiries to sales.

Qualifications

  • Follow up with customers
  • Handle customer calls
  • Customer Support skills
  • Strong Interpersonal Skills
  • Computer Literacy
  • Ability to handle high call volumes and work under pressure
  • Excellent communication skills
  • Problem-solving abilities
  • Call center or customer service experience is a plus
  • Fluency in multiple languages is advantageous

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Western Province
City Colombo
Full Address Present Solution (Pvt) Ltd, Liberty Plaza, Colombo 00700, Sri Lanka
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Job Application Information

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Company Information

Present Solution (PVT) LTD

Industry: Retail

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