Customer Care – Written Inquiry – HCLTech in Colombo, Western Province

Company HCLTech is offering job opportunities for the position of Customer Care - Written Inquiry in the Western Province area. The job type available is Full-time.

We are looking for candidates who possess Customer Service and Administrative skills with Mid-Senior level experience. We value honesty, discipline, and responsibility in our employees.

The estimated salary offered by the company is quite competitive, around රු. 16,000 - රු. 39,000 (per Month). However, the salary may vary depending on the company's decision.

HCLTech operates in the Banking, Business Consulting and Services, & Consumer Services industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:	HCLTech
Position:	Customer Care - Written Inquiry
Region:	Colombo - Western Province, Western Province
Education:	Confidential
Job Function:	Customer Service and Administrative
Seniority Level:	Mid-Senior level
Salary:	LKR 15.500 - LKR 39.000 per Month
Job Type:	Full-time
Industry:	IT Services and IT Consulting, Telecommunications, Telephone Call Centers

Job Description

Responds to telephone inquiries and complaints using standard scripts and procedures

Gathers information, researches/resolves inquiries and logs customer calls

Communicates appropriate options for resolution in a timely manner

Informs customers about services available and assesses customer needs

Benefit

• Gaining experience
• Taught first
• Receiving a bonus for overtime

Application Requirements

• Good physical and mental health
• Minimum age 17 years
• Discipline and adherence to time
• Honest and responsible
• Good character
• Satisfaction in working and learning
• For other requirements, please check through the application form.

Company address

Province	Western Province
City	Colombo
Full Address	HCL Technologies Lanka, 00200 Glennie St, Colombo 00200, Sri Lanka
Google Map	Google Map