Customer Care – Written Inquiry – HCLTech in Colombo, Western Province
Company HCLTech is offering job opportunities for the position of Customer Care - Written Inquiry in the Western Province area. The job type available is Full-time.
We are looking for candidates who possess Customer Service and Administrative skills with Mid-Senior level experience. We value honesty, discipline, and responsibility in our employees.
The estimated salary offered by the company is quite competitive, around රු. 16,000 - රු. 39,000 (per Month). However, the salary may vary depending on the company's decision.
HCLTech operates in the Banking, Business Consulting and Services, & Consumer Services industry. If you are interested in applying to this company, please proceed with your application.
Job Information
| Company: | HCLTech |
| Position: | Customer Care - Written Inquiry |
| Region: | Colombo - Western Province, Western Province |
| Education: | Confidential |
| Job Function: | Customer Service and Administrative |
| Seniority Level: | Mid-Senior level |
| Salary: | LKR 15.500 - LKR 39.000 per Month |
| Job Type: | Full-time |
| Industry: | IT Services and IT Consulting, Telecommunications, Telephone Call Centers |
Job Description
Responds to telephone inquiries and complaints using standard scripts and procedures
Gathers information, researches/resolves inquiries and logs customer calls
Communicates appropriate options for resolution in a timely manner
Informs customers about services available and assesses customer needs
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Western Province |
| City | Colombo |
| Full Address | HCL Technologies Lanka, 00200 Glennie St, Colombo 00200, Sri Lanka |
| Google Map | Google Map |
Job Application Information
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