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Customer Support Representative – Otelier in Colombo, Western Province

Otelier
Published 8 months ago

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Otelier is currently seeking applicants for the position of Customer Support Representative in the Western Province area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong Other skills and have a minimum of Entry level in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

The company offers a competitive estimated salary of approximately රු. 16,000 - රු. 38,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the company's discretion.

Otelier operates within the Hospitality industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Otelier
Position:Customer Support Representative
Region:Colombo - Western Province, Western Province
Education:Confidential
Job Function:Other
Seniority Level:Entry level
Salary:LKR 15.800 - LKR 38.000 per Month
Job Type:Full-time
Industry:Hospitality

Job Description

Are you passionate about helping people and providing exceptional customer service? We are currently seeking a dedicated Customer Support Representative to join our team. In this role, you will be the primary point of contact for customers, assisting them with inquiries, resolving issues, and ensuring their overall satisfaction.

Key responsibilities include responding to customer inquiries via phone, email, and chat, identifying and escalating priority issues, and maintaining accurate records of customer interactions. The ideal candidate will have excellent communication skills, a strong customer-oriented approach, and the ability to work effectively in a fast-paced environment.

  • Minimum requirements:
    • Excellent communication skills
    • Problem-solving abilities
    • Strong attention to detail

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Western Province
City Colombo
Full Address L'Atelier Touché, 504 R. A. De Mel Mawatha, Colombo 00300, Sri Lanka
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Job Application Information

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Company Information

Otelier

Industry: Hospitality

Otelier is a leading hospitality company in Sri Lanka, offering luxurious accommodations and personalized services to guests. With a focus on exceptional customer experience, Otelier manages hotels and resorts that provide a blend of comfort, style, and local culture. The company’s commitment to quality and innovation has made it a preferred choice for both leisure and business travelers. Otelier prides itself on creating memorable stays for guests, with a range of amenities and activities to cater to diverse preferences. Discover the essence of hospitality with Otelier in the beautiful landscapes of Sri Lanka.