Senior Executive – Reservations and Ticketing – Airlines – Hayleys Advantis Limited in Colombo, Western Province
Hayleys Advantis Limited is currently accepting applications for the position of Executive/ Senior Executive - Reservations And Ticketing - Airlines in the Western Province area. The job type available for this position is Full-time.
We are looking for candidates who possess proficient Business Development and Sales skills and have a minimum of Mid-Senior level in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.
Hayleys Advantis Limited operates within the Transportation, Logistics, & Supply Chain and Storage industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.
Job Information
| Company: | Hayleys Advantis Limited |
| Position: | Senior Executive - Reservations and Ticketing - Airlines |
| Region: | Colombo - Western Province, Western Province |
| Education: | Confidential |
| Job Function: | Business Development and Sales |
| Seniority Level: | Mid-Senior level |
| Job Type: | Full-time |
| Industry: | Logistics, Supply Chain and Storage, Transportation |
Job Description
Job Responsibilities:
- Negotiate for special group bookings with Agents.
- Assist Direct Passengers with their email and telephone inquiries regarding fares/routes/baggage allowance, and special services.
- Issuing fresh tickets to Direct Passengers and Travel Agents.
- Reissuing direct passengers and travel agents tickets due to Route Change / Date Change / Flight change / Flight Cancellation or miss connecting due to flight delays.
- Check queues daily and assist passengers and travels agents with the updates such as confirmation of special service request, inform the time limits of un-ticketed reservations.
- Assisting interline staff with their Staff listings and flight loads.
- Sending a request to get the confirmation for the waitlist seats.
- Assist in achieving targeted revenue by extensive market coverage, optimizing on seat availability on high revenue volumes.
- Perform additional duties commensurate with the current role, as and when requested by management.
Candidate Profile:
- Minimum of 3-4 years’ experience in a similar capacity at a reputed airline office and/or travel agency.
- A certificate level qualification in basic fares and ticketing/reservations from a reputed airline/institution would be advantageous.
- Expertise in airline reservation systems is a prerequisite for this position.
- Thorough knowledge of ticketing and fare regulations along with the ability to issue e-tickets is required to successfully perform in this role.
- A team player with a keen eye on detail.
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Western Province |
| City | Colombo |
| Full Address | Hayleys Advantis Limited, Thurburn Wing, 1st Floor, 400 Ven Baddegama Wimalawansa Mawatha, Colombo 10 01000, Sri Lanka |
| Google Map | Google Map |
Job Application Information
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