Call Center Manager – Union Assurance PLC in Colombo, Western Province
Union Assurance PLC is currently accepting applications for the position of Manager - Call Center in the Western Province area. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals who possess strong Customer Service skills and have a minimum of Mid-Senior level in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.
Union Assurance PLC operates within the Insurance industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.
Job Information
| Company: | Union Assurance PLC |
| Position: | Call Center Manager |
| Region: | Colombo - Western Province, Western Province |
| Education: | Confidential |
| Job Function: | Customer Service |
| Seniority Level: | Mid-Senior level |
| Job Type: | Full-time |
| Industry: | Insurance |
Job Description
We are currently seeking a highly motivated and experienced individual to join our team as a Manager in our Call Center division. The ideal candidate will have a strong background in call center operations and management, with a proven track record of driving performance and achieving targets.
The responsibilities of the Manager – Call Center will include overseeing day-to-day operations, managing a team of call center agents, analyzing performance metrics, and implementing strategies to optimize efficiency and customer satisfaction.
If you are a dynamic leader with excellent communication skills and a passion for providing top-notch customer service, we want to hear from you!
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Physically and mentally healthy
- Minimum age of 17 years
- Disciplined and punctual
- Honest and responsible
- Good personality
- Enthusiasm in working and learning
- For other requirements, please check through the job form.
Company address
| Province | Western Province |
| City | Colombo |
| Full Address | Union Assurance PLC Borella Regional Office, 80a Ward Pl, Colombo 00700, Sri Lanka |
| Google Map | Google Map |
Job Application Information
Make sure you fill out the application form first and wait for HRD to call for an interview before you go to the company in person.
Applying for Free Jobs is free of charge.
If you find a vacancy that indicates fraud, please report it to us.
