Assistant Manager/Senior Executive, Customer Experience – PromoLanka Holdings (Private) Limited in Colombo, Western Province

PromoLanka Holdings (Private) Limited is thrilled to announce job openings for the position of Assistant Manager / Senior Executive Customer Experience in the Western Province area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent Administrative skills and a minimum of Mid-Senior level in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

We take pride in offering a competitive estimated salary of approximately රු. 16,000 - රු. 39,000 (per Month). However, please note that the final salary offer is subject to the company's evaluation.

At PromoLanka Holdings (Private) Limited, we operate in the Wholesale Import and Export industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with PromoLanka Holdings (Private) Limited.

Job Information

Company:	PromoLanka Holdings (Private) Limited
Position:	Assistant Manager/Senior Executive, Customer Experience
Region:	Colombo - Western Province, Western Province
Education:	Confidential
Job Function:	Administrative
Seniority Level:	Mid-Senior level
Salary:	LKR 15.500 - LKR 39.000 per Month
Job Type:	Full-time

Job Description

We are currently looking for a dynamic individual to join PromoLanka Holdings (Private) Limited as an Assistant Manager / Senior Executive Customer Experience. In this role, you will be responsible for overseeing and improving the overall customer experience and satisfaction.

Your main duties will include managing customer interactions, resolving complaints, and implementing strategies to enhance customer loyalty. You will work closely with cross-functional teams to ensure a seamless and positive customer journey.

The ideal candidate should have a strong background in customer service, excellent communication skills, and a passion for delivering exceptional customer experiences. Prior experience in a similar role and a proven track record of customer satisfaction are preferred.

Benefit

• Comfortable environment
• Taught when starting work
• Salary bonus for overtime

Application Requirements

• Relevant formal education
• Work experience in the related industry is a plus
• Ability to adapt and learn quickly

Company address

Province	Western Province
City	Colombo
Full Address	No. 417, Promolanka Marketing (Pvt) Ltd, 3 R. A. De Mel Mawatha, Colombo 00300, Sri Lanka
Google Map	Google Map