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Customer Relations Officer – BDO in Sri Lanka & Maldives in Colombo, Western Province

BDO in Sri Lanka & Maldives
Published 2 months ago

Welcome to our job portal, where BDO in Sri Lanka & Maldives is offering exciting employment opportunities for the position of Customer Relations Officer in the Western Province area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent skills and have relevant Entry level in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

As a company operating in the Accounting industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with BDO in Sri Lanka & Maldives, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with BDO in Sri Lanka & Maldives. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:BDO in Sri Lanka & Maldives
Position:Customer Relations Officer
Region:Colombo - Western Province, Western Province
Education:Confidential
Seniority Level:Entry level
Job Type:Full-time
Industry:Accounting

Job Description

Company Description

BDO Sri Lanka (BDO partners) is an independent professional service network providing Accounting, Tax, and Advisory services since 1958. With over 300 highly qualified staff led by 8 Partners, BDO operates globally across 167 countries with 90,00+ employees.

Role Description

  • Update files and system with information relevant to complaint handling.
  • Assist in reviewing / analyzing financial consumer complaint documents and responses.
  • Prepare draft letters / memos / emails to the relevant institutes, financial consumers and other departments.
  • Ensure dispatching of approved letters / memos / emails to the relevant parties.
  • Categorizing, sorting of financial consumer complaints received
  • Assist in taking follow up action.
  • Assist in reviewing the responses.

Qualifications

  • Passed GCE O/L with credit passes for first language, English, and mathematics
  • Completed Business Level 1 of Chartered Accountancy, completed certificate course in Banking and finance (IBSL), completed CIMA foundation level
  • 6 months training/work experience (Banking related)

Location: Central Bank

Apply now by sending your CV and cover letter to [email protected] before the application deadline.

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Western Province
City Colombo
Google Map Google Map

Job Application Information

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Company Information

BDO in Sri Lanka & Maldives

Industry: Accounting

BDO is a leading accounting and advisory firm in Sri Lanka and Maldives, offering a wide range of professional services to clients. With a strong reputation for quality and expertise, BDO provides auditing, taxation, and advisory services to help businesses thrive in these dynamic markets. The firm is known for its commitment to delivering personalized solutions tailored to meet the unique needs of each client. With a team of skilled professionals and a global network of resources, BDO is well-equipped to support businesses in achieving their goals and navigating challenges effectively.