Executive/Senior Executive Documentation and Customer Service – Smart Quest Consultancy in Colombo, Western Province
Smart Quest Consultancy is currently accepting applications for the position of Executive / Senior Executive Documentation and Customer Service in the Western Province area. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals who possess strong Management and Manufacturing skills and have a minimum of Mid-Senior level in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.
The company offers a competitive estimated salary of approximately රු. 15,000 - රු. 35,000 (per Month). Please note that the final salary offer is subject to adjustment based on the company's evaluation.
Smart Quest Consultancy operates within the Business Consulting and Services industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.
Job Information
| Company: | Smart Quest Consultancy |
| Position: | Executive/Senior Executive Documentation and Customer Service |
| Region: | Colombo - Western Province, Western Province |
| Education: | Confidential |
| Job Function: | Management and Manufacturing |
| Seniority Level: | Mid-Senior level |
| Salary: | LKR 15.000 - LKR 35.000 per Month |
| Job Type: | Full-time |
| Industry: | Business Consulting and Services |
Job Description
Responsibilities:
- Manage all aspects of documentation and customer service for logistics and supply chain operations
- Process and track orders, shipments, and deliveries
- Communicate with customers and internal teams for order updates
- Maintain accurate records and documentation for all transactions
- Coordinate with freight forwarders and carriers for smooth transportation
- Monitor transportation costs and ensure compliance with shipping regulations
- Provide excellent customer service and collaborate with departments to improve processes
- Train and mentor junior team members
Requirements:
- Bachelor’s degree in Supply Chain Management or related field
- Minimum 3 years of logistics documentation and customer service experience
- Knowledge of international shipping regulations
- Experience in freight forwarding and customs clearance
- Strong communication skills and attention to detail
- Proficiency in Microsoft Office and logistics software
- Ability to work in a fast-paced environment with problem-solving skills
- Experience in training and mentoring junior team members
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Physically and mentally healthy
- Minimum age of 17 years
- Disciplined and punctual
- Honest and responsible
- Good personality
- Enthusiasm in working and learning
- For other requirements, please check through the job form.
Company address
| Province | Western Province |
| City | Colombo |
| Full Address | Smart Quest (Pvt) Ltd, Parkland building, 1 Park St, Colombo 2, Sri Lanka |
| Google Map | Google Map |
Job Application Information
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