L2 Technical Support Agent – Mad Mobile in Colombo, Western Province
Company Mad Mobile is offering job opportunities for the position of L2 Technical Support Agent in the Western Province area. The job type available is Full-time.
We are looking for candidates who possess Information Technology skills with Entry level experience. We value honesty, discipline, and responsibility in our employees.
The estimated salary offered by the company is quite competitive, around රු. 18,000 - රු. 40,000 (per Month). However, the salary may vary depending on the company's decision.
Mad Mobile operates in the Software Development industry. If you are interested in applying to this company, please proceed with your application.
Job Information
Company: | Mad Mobile |
Position: | L2 Technical Support Agent |
Region: | Colombo - Western Province, Western Province |
Education: | Confidential |
Job Function: | Information Technology |
Seniority Level: | Entry level |
Salary: | LKR 18.000 - LKR 40.000 per Month |
Job Type: | Full-time |
Industry: | Software Development |
Job Description
We are seeking a dedicated and skilled L2 Technical Support Agent to join our dynamic team. As an L2 Technical Support Agent, you will be responsible for providing high-quality technical assistance to our clients and resolving escalated issues efficiently.
Your main duties will include troubleshooting complex technical problems, documenting solutions, and escalating unresolved issues to the appropriate internal teams. The ideal candidate should have a strong technical background, excellent problem-solving skills, and the ability to communicate effectively with customers.
If you are passionate about technology and enjoy helping others solve technical challenges, we encourage you to apply for this position.
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
Province | Western Province |
City | Colombo |
Full Address | Mad Mobile LK, 30 Sri Uttarananda Mawatha, Colombo 00300, Sri Lanka |
Google Map | Google Map |
Job Application Information
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