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L2 Technical Support Agent – Mad Mobile in Colombo, Western Province

Mad Mobile
Published 2 months ago

Company Mad Mobile is offering job opportunities for the position of L2 Technical Support Agent in the Western Province area. The job type available is Full-time.

We are looking for candidates who possess Information Technology skills with Entry level experience. We value honesty, discipline, and responsibility in our employees.

The estimated salary offered by the company is quite competitive, around රු. 18,000 - රු. 40,000 (per Month). However, the salary may vary depending on the company's decision.

Mad Mobile operates in the Software Development industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:Mad Mobile
Position:L2 Technical Support Agent
Region:Colombo - Western Province, Western Province
Education:Confidential
Job Function:Information Technology
Seniority Level:Entry level
Salary:LKR 18.000 - LKR 40.000 per Month
Job Type:Full-time
Industry:Software Development

Job Description

We are seeking a dedicated and skilled L2 Technical Support Agent to join our dynamic team. As an L2 Technical Support Agent, you will be responsible for providing high-quality technical assistance to our clients and resolving escalated issues efficiently.

Your main duties will include troubleshooting complex technical problems, documenting solutions, and escalating unresolved issues to the appropriate internal teams. The ideal candidate should have a strong technical background, excellent problem-solving skills, and the ability to communicate effectively with customers.

If you are passionate about technology and enjoy helping others solve technical challenges, we encourage you to apply for this position.

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Western Province
City Colombo
Full Address Mad Mobile LK, 30 Sri Uttarananda Mawatha, Colombo 00300, Sri Lanka
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Job Application Information

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Company Information

Mad Mobile

Gabunglah ke perusahaan Mad Mobile untuk mendapatkan pengalaman