Customer Service Executive – Gamma Interactive Inc in Colombo, Western Province

Gamma Interactive Inc is currently seeking applicants for the position of Customer Service Executive in the Western Province area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong Other skills and have a minimum of Entry level in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

The company offers a competitive estimated salary of approximately රු. 18,000 - රු. 40,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the company's discretion.

Gamma Interactive Inc operates within the IT Services and IT Consulting industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:	Gamma Interactive Inc
Position:	Customer Service Executive
Region:	Colombo - Western Province, Western Province
Education:	Confidential
Job Function:	Other
Seniority Level:	Entry level
Salary:	LKR 18.000 - LKR 40.000 per Month
Job Type:	Full-time
Industry:	IT Services and IT Consulting

Job Description

• Deal directly with customers either by telephone, electronically (email/Chat)
• Perform customer verifications
• Provide a friendly and professional welcome to customers, presenting a positive impression of themselves and the organization
• Responding promptly with accurate and timely information to customer inquiries regarding products and services of the organization
• Ensure all inquiries are answered in a professional and timely manner and transferred, where appropriate, to the relevant department
• Follow up with customers to ensure high-level satisfaction and determining future requirements
• Handling and resolving customer complaints, obtaining and evaluating all relevant data to handle complaints and inquiries.
• Process orders, forms, applications, and requests
• Record details of inquiries, comments, complaints, and actions taken
• Communicate and coordinate with internal departments
• Follow up on customer interactions
• To perform ad hoc duties assigned by team leader when needed

Join Gamma Interactive Inc and showcase your exceptional customer service skills!

Benefit

• Overtime bonus
• Gaining experience
• Comfortable work environment

Application Requirements

• Relevant formal education
• Work experience in the related industry is a plus
• Ability to adapt and learn quickly

Company address

Province	Western Province
City	Colombo
Full Address	Gamma Pharmaceuticals, 476 Union Pl, Colombo, Sri Lanka
Google Map	Google Map