Technical Support Representative – Emapta Global in Colombo, Western Province
Welcome to our job portal, where Emapta Global is offering exciting employment opportunities for the position of Technical Support Representative in the Western Province area. We are currently seeking Full-time candidates.
We are looking for individuals who possess excellent Customer Service skills and have relevant Mid-Senior level in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.
At Emapta Global, we offer a competitive estimated salary of approximately රු. 16,000 - රු. 39,000 (per Month). However, please note that the final salary offer will be determined by the company based on various factors.
As a company operating in the Outsourcing and Offshoring Consulting industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Emapta Global, we encourage you to submit your application directly through our website.
Join our growing team and embark on a fulfilling career journey with Emapta Global. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.
Job Information
| Company: | Emapta Global |
| Position: | Technical Support Representative |
| Region: | Colombo - Western Province, Western Province |
| Education: | Confidential |
| Job Function: | Customer Service |
| Seniority Level: | Mid-Senior level |
| Salary: | LKR 15.500 - LKR 39.000 per Month |
| Job Type: | Full-time |
| Industry: | Outsourcing and Offshoring Consulting |
Job Description
A Technical Support Representative is responsible for providing technical assistance and support to customers who are experiencing technical issues with products or services.
Key responsibilities include resolving customer inquiries, identifying problems, troubleshooting issues, and guiding customers through solutions.
The ideal candidate should possess strong communication skills, excellent problem-solving abilities, and a customer-oriented approach.
- Resolve customer technical issues
- Provide guidance through troubleshooting steps
- Ensure customer satisfaction through effective solutions
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Western Province |
| City | Colombo |
| Full Address | Emapta, Elegance, 31 Queen's Rd, Colombo 00300, Sri Lanka |
| Google Map | Google Map |
Job Application Information
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