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Call Center Representative – Formix in Colombo, Western Province

Formix
Published 2 months ago

Formix is currently accepting applications for the position of Call Center Representative in the Western Province area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of Entry level in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

Formix operates within the Human Resources Services industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:Formix
Position:Call Center Representative
Region:Colombo - Western Province, Western Province
Education:Confidential
Seniority Level:Entry level
Job Type:Full-time
Industry:Human Resources Services

Job Description

Company Description

Formix Pvt Ltd is a distinguished HR solutions company based in Colombo. Specializing in comprehensive human resource solutions, we help leading companies in Sri Lanka recruit, retain, and develop top talent. Join us as we navigate the HR landscape with excellence.

Role Description

This full-time on-site role for a Call Center Associate in Colombo involves handling customer inquiries, providing excellent service, and ensuring a seamless customer experience daily.

Qualifications

  • Strong Communication and Customer Service skills
  • Experience in Customer Experience and Contact Centers
  • Ability to multi-task and prioritize effectively
  • Excellent problem-solving abilities
  • Fluency in English, Tamil, or Hindi is a must

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Western Province
City Colombo
Full Address Formix Pvt Ltd, 14 Sir Baron Jayathilake Mawatha, Colombo 00100, Sri Lanka
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Job Application Information

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Company Information

Formix

Formix is a leading tech company in Sri Lanka, specializing in innovative software solutions and digital services. With a strong focus on quality and customer satisfaction, Formix offers a range of cutting-edge products tailored to meet the evolving needs of businesses. The company prides itself on its talented team of professionals who are dedicated to delivering top-tier solutions for clients across various industries. Formix is committed to excellence and remains at the forefront of the digital transformation landscape in Sri Lanka.