Customer Relationship Executive – SRP International in Colombo, Western Province

SRP International is currently seeking applicants for the position of Customer Relationship Executive in the Western Province area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong Business Development and Sales skills and have a minimum of Entry level in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

The company offers a competitive estimated salary of approximately රු. 18,000 - රු. 40,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the company's discretion.

SRP International operates within the Investment Management industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Job Description

As a Client Relationship Executive at SRP International, you will play a vital role as the primary contact for client inquiries, requests, complaints, and feedback. Your responsibilities include providing top-notch account management, resolving issues, and collaborating with product departments to ensure client satisfaction.

Responsibilities:

• Handle client inquiries, requests, and feedback professionally.
• Manage client accounts efficiently and effectively.
• Coordinate with product departments for prompt client solutions.
• Maintain client relationships to drive business growth.
• Assist in marketing and sales efforts.
• Stay updated on the Company’s CRM tool for streamlined operations.
• Identify new business prospects.
• Provide assistance to CR Team members as needed.

Requirements:

• Bachelor’s degree in Marketing, Business Administration, or related field.
• 2-5 years of client relationship management experience.
• Excellent written and verbal communication skills.
• Proficient in English language.
• Strong organizational and multitasking abilities.
• High IT literacy, familiarity with Google Workspace Tools preferred.

Apply Now:

A competitive salary package awaits the right candidate. Send your CV to [email protected] with the job position in the subject line. Applications accepted until [deadline date].

Benefit

• Comfortable environment
• Taught when starting work
• Salary bonus for overtime

Application Requirements

• Good communication skills
• Strong team skills
• Experience in similar work

Company address