Customer Care Executive – Rapid Core PVT LTD in Colombo, Western Province

Rapid Core PVT LTD is currently accepting applications for the position of Customer Care Executive in the Western Province area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of Entry level in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

The company offers a competitive estimated salary of approximately රු. 17,000 - රු. 36,000 (per Month). Please note that the final salary offer is subject to adjustment based on the company's evaluation.

Rapid Core PVT LTD operates within the IT Services and IT Consulting industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:	Rapid Core PVT LTD
Position:	Customer Care Executive
Region:	Colombo - Western Province, Western Province
Education:	Confidential
Seniority Level:	Entry level
Salary:	LKR 17.000 - LKR 36.000 per Month
Job Type:	Full-time
Industry:	IT Services and IT Consulting

Job Description

Rapid Core Pvt Ltd is seeking a dedicated Customer Care Executive to join our team in Colombo 5. If you have experience in customer service or sales and are passionate about providing outstanding care, we’d love to hear from you.

Role: Customer Care Executive

Location: Rapid Core Pvt Ltd, Colombo 5

Type: Full-time

Work Environment: On-site

About Us: Rapid Core Pvt Ltd is a leading company committed to delivering exceptional service and innovative solutions in compliance with Sri Lankan labor laws.

Key Responsibilities:

• Deliver excellent customer care through various communication channels (phone, email, chat, etc.)
• Address customer inquiries, resolve issues, and provide accurate information
• Collaborate with team members to improve service delivery and customer satisfaction
• Maintain thorough and accurate records of customer interactions and feedback

What We’re Looking For:

• Experience in customer service or sales
• Strong communication and problem-solving skills
• Friendly, empathetic, and professional demeanor
• Ability to manage multiple tasks and prioritize effectively
• Familiarity with Sri Lankan labor laws is a plus but not mandatory

Why Join Us?

• Competitive salary and benefits
• Opportunities for career advancement and professional growth
• A positive and collaborative work environment
• Adherence to Sri Lankan labor laws for a compliant and fair workplace

We look forward to your application!

Application Requirements

• Good physical and mental health
• Minimum age 17 years
• Discipline and adherence to time
• Honest and responsible
• Good character
• Satisfaction in working and learning
• For other requirements, please check through the application form.

Company address

Province	Western Province
City	Colombo
Full Address	Rapid Core BPO, 302 Havelock Rd, Colombo 05 00500, Sri Lanka
Google Map	Google Map