Customer Success Manager – NVISION in Colombo, Western Province
NVISION is currently seeking applicants for the position of Manager - Customer Success in the Western Province area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong skills and have a minimum of Mid-Senior level in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
The company offers a competitive estimated salary of approximately රු. 16,000 - රු. 38,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the company's discretion.
NVISION operates within the IT Services and IT Consulting industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | NVISION |
| Position: | Customer Success Manager |
| Region: | Colombo - Western Province, Western Province |
| Education: | Confidential |
| Seniority Level: | Mid-Senior level |
| Salary: | LKR 16.000 - LKR 37.500 per Month |
| Job Type: | Full-time |
| Industry: | IT Services and IT Consulting |
Job Description
NVISION is a software development company offering innovative solutions globally. We are looking for a dynamic Customer Success Manager to join our team and help expand our market presence.
Key Responsibilities:
- Develop strong client relationships for successful software implementation.
- Analyze customer data to enhance product performance.
- Coordinate with internal teams for timely solutions delivery.
- Lead onboarding and training sessions for new clients.
- Gather feedback for product enhancement.
- Optimize customer touchpoints for improved engagement.
Key Skills:
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities.
- Multi-client and project management skills.
Key Qualifications:
- Bachelor’s degree in business, marketing, or related field.
- Minimum 3 years’ experience in customer success or account management.
- Proven track record in client relationship management.
- Experience in retail point-of-sale industry and SaaS products is a plus.
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Western Province |
| City | Colombo |
| Google Map | Google Map |
Job Application Information
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