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Technical Support Engineer – Day/Night Shift – OrangeHRM in Boralesgamuwa, Western Province

OrangeHRM
Published 4 months ago

OrangeHRM is currently accepting applications for the position of Technical Support Engineer - Day/Night Shift in the Western Province area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong Information Technology skills and have a minimum of Not Applicable in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

OrangeHRM operates within the Software Development industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:OrangeHRM
Position:Technical Support Engineer - Day/Night Shift
Region:Boralesgamuwa - Western Province, Western Province
Education:Confidential
Job Function:Information Technology
Seniority Level:Not Applicable
Job Type:Full-time
Industry:Software Development

Job Description

If you are a Candidate who is looking for an advancement in your career, passionate about the latest SaaS technologies, be a part of the exciting team in Sri Lanka.

Overview

We don’t follow a script, each day there is a new opportunity to solve a problem, automate a task, or kick off a new project. You will engage with and directly support our clients across the world.

Primary Duties and Responsibilities

  • Troubleshooting, identifying, researching, and resolving complex application and platform issues
  • Provide product-related technical and business solutions for client problems
  • Upgrade and maintain systems in production servers
  • Collaborate with other teams to ensure provided services are efficient, effective, maintainable, and sustainable
  • Build sustaining client relationships

Competencies and Skills

  • Knowledge in web servers such as Apache, Nginx & IIS
  • Experienced in Linux and Shell scripting
  • Excellent written and verbal communication skills in English
  • Knowledge in Object Oriented Programming

Education & Experience

  • Bachelor’s degree in computer science or equivalent
  • 1-2 years of technical support or application support experience
  • Experience in support for foreign clients would be an added advantage

Remuneration & Benefits

  • Attractive salary par with the Industry standard

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Western Province
City Boralesgamuwa
Full Address OrangeHRM, 57 Bandarawatta Mawatha, Boralesgamuwa, Sri Lanka
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Job Application Information

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Company Information

OrangeHRM

OrangeHRM is a leading human resource management software company based in Sri Lanka. With a commitment to simplify HR processes, OrangeHRM offers a comprehensive suite of HR solutions designed to streamline employee management, recruitment, and performance evaluation. The company’s user-friendly interface and customizable features cater to the unique needs of businesses across various industries, enhancing operational efficiency and employee engagement. OrangeHRM’s cloud-based platform allows for easy access and scalability, making it a preferred choice for organizations seeking efficient and effective HR management solutions.