Associate Customer Technical Support Engineer – Applova Inc. in Colombo, Western Province
Applova Inc. is currently seeking applicants for the position of Associate Customer Technical Support Engineer in the Western Province area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
The company offers a competitive estimated salary of approximately රු. 17,000 - රු. 36,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the company's discretion.
Applova Inc. operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | Applova Inc. |
| Position: | Associate Customer Technical Support Engineer |
| Region: | Colombo - Western Province, Western Province |
| Education: | Confidential |
| Salary: | LKR 17.000 - LKR 36.000 per Month |
| Job Type: | Full-time |
| Industry: | Information Technology & Services |
Job Description
Applova is a rapidly growing tech company specializing in mobile solutions for restaurants. We are currently seeking a Customer Support Engineer to join our team. Responsibilities include troubleshooting, onboarding customers, menu setup, and providing timely support.
Responsibilities:
- Troubleshoot and resolve customer queries
- Assist with customer onboarding to Applova
- Set up customer menus in the system
- Respond promptly to customer support requests via Email and calls
- Collaborate with the team to deliver exceptional customer support
Desired skills and experience:
- Excellent English communication skills
- Strong analytical and data entry skills
- Business acumen and customer service focus
- Ability to troubleshoot technical issues
- Minimum 1-year experience in Customer Support
Selected candidates will work US hours and receive competitive remuneration plus corporate benefits.
Please send your CV to [email protected] with the subject “Associate Customer Support Engineer.”
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Western Province |
| City | Colombo |
| Full Address | APP Sri Lanka, WTC East Tower, Bank of Ceylon Mawatha, Colombo 00100, Sri Lanka |
| Google Map | Google Map |
Job Application Information
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