Junior ExecutiveExecutive – Contact Center – Mobitel (Pvt) Ltd in Colombo, Western Province
Welcome to our job portal, where Mobitel (Pvt) Ltd is offering exciting employment opportunities for the position of Junior Executive / Executive - Contact Center in the Western Province area. We are currently seeking Full-time candidates.
We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.
At Mobitel (Pvt) Ltd, we offer a competitive estimated salary of approximately රු. 18,000 - රු. 40,000 (per Month). However, please note that the final salary offer will be determined by the company based on various factors.
As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Mobitel (Pvt) Ltd, we encourage you to submit your application directly through our website.
Join our growing team and embark on a fulfilling career journey with Mobitel (Pvt) Ltd. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.
Job Information
| Company: | Mobitel (Pvt) Ltd |
| Position: | Junior ExecutiveExecutive - Contact Center |
| Region: | Colombo - Western Province, Western Province |
| Education: | Confidential |
| Salary: | LKR 18.000 - LKR 40.000 per Month |
| Job Type: | Full-time |
| Industry: | Telecommunications |
Job Description
Responsibilities
- Provide superior service to Mobitel’s VIP and enterprise customers through calls.
- Identify customer needs, offer solutions promptly.
- Build sustainable customer relations with a focus on telephone etiquette.
- Collect feedback for improvement.
- Seize opportunities for upselling and cross-selling.
- Maintain high service standards and engage with customers proactively.
- Flexible to work on a roster basis.
Qualifications
- GCE A/L qualification and Diploma in Management.
- Experience in hospitality or customer service is a plus.
- Self-motivated with excellent interpersonal skills.
- Proficient in English communication.
- Customer-focused with quick problem-solving skills.
- Competent in Microsoft Office and CRM systems.
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Western Province |
| City | Colombo |
| Full Address | Mobitel (Pvt) Ltd, 108 W A D Ramanayake Mawatha, Colombo 00200, Sri Lanka |
| Google Map | Google Map |
Job Application Information
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