L1 Technical Support Specialist – Mad Mobile in Colombo, Western Province
Mad Mobile is currently accepting applications for the position of L1 Technical Support Specialist in the Western Province area. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals who possess strong Information Technology skills and have a minimum of Mid-Senior level in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.
The company offers a competitive estimated salary of approximately රු. 17,000 - රු. 36,000 (per Month). Please note that the final salary offer is subject to adjustment based on the company's evaluation.
Mad Mobile operates within the Software Development industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.
Job Information
| Company: | Mad Mobile |
| Position: | L1 Technical Support Specialist |
| Region: | Colombo - Western Province, Western Province |
| Education: | Confidential |
| Job Function: | Information Technology |
| Seniority Level: | Mid-Senior level |
| Salary: | LKR 17.000 - LKR 36.000 per Month |
| Job Type: | Full-time |
| Industry: | Software Development |
Job Description
As an L1 Technical Support Specialist, you will be responsible for providing first-level technical assistance to customers. This role involves diagnosing and troubleshooting software and hardware issues, guiding users through step-by-step solutions, and escalating unresolved problems to the next level of support.
You must possess excellent communication skills, patience, and the ability to work well under pressure. Previous experience in a technical support role is preferred, along with a strong understanding of computer systems and customer service principles.
If you are passionate about helping others resolve technical issues and possess a problem-solving mindset, we invite you to apply for this exciting opportunity.
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Western Province |
| City | Colombo |
| Full Address | Mad Mobile LK, 30 Sri Uttarananda Mawatha, Colombo 00300, Sri Lanka |
| Google Map | Google Map |
Job Application Information
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