Senior Customer Support – CAREER141 in Western Province
Welcome to our job portal, where CAREER141 is offering exciting employment opportunities for the position of Senior Customer Support in the Western Province area. We are currently seeking Full-time candidates.
We are looking for individuals who possess excellent Business Development, Customer Service, & Management skills and have relevant Mid-Senior level in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.
As a company operating in the Retail Apparel and Fashion, Apparel Manufacturing, & Manufacturing industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with CAREER141, we encourage you to submit your application directly through our website.
Join our growing team and embark on a fulfilling career journey with CAREER141. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.
Job Information
| Company: | CAREER141 |
| Position: | Senior Customer Support |
| Region: | Western Province |
| Education: | Confidential |
| Job Function: | Business Development, Customer Service, Management |
| Seniority Level: | Mid-Senior level |
| Job Type: | Full-time |
| Industry: | Manufacturing |
Job Description
COMPANY: CAREER141
POSITION: Assistant Manager – Customer Service
LOCATION: Biyagama, Sri Lanka
SALARY: 130K – 180K LKR basic + performance bonus and other benefits
OVERVIEW: Our client, a leading multinational Labelling and Packaging company, is seeking a dynamic and experienced Assistant Manager for their Customer Service department in Biyagama, Sri Lanka. The ideal candidate will play a pivotal role in ensuring excellent customer satisfaction and retention through effective management of the customer service team.
RESPONSIBILITIES:
- Spearhead and mentor a team towards surpassing customer expectations and achieving departmental goals.
- Oversee Key Accounts and resolve daily operational challenges efficiently.
- Conduct performance evaluations for Customer Service Department personnel.
- Enhance relationships with stakeholders, supervise customer orders, and address grievances adeptly.
- Maintain a Customer Database for streamlined communication and service.
- Undertake regular customer visits, identify new business opportunities, and drive superior service delivery.
PRE-REQUISITES:
- Bachelor’s degree in business or equivalent experience
- Minimum of four years’ experience in customer services/business development/marketing/key accounts
- In-depth knowledge of customer relations, business functions, and marketing strategies
- Ability to promote a team environment, negotiation skills, presentation skills, and analytical skills
- Merchandisers with direct customer relation management experience can apply
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Region | Western Province |
| Google Map | Google Map |
Job Application Information
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