Customer Relations Agent – Aitken Spence in Colombo District, Western Province
Aitken Spence is currently accepting applications for the position of Customer Relations Agent in the Western Province area. The job type available for this position is Full-time.
We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.
The company offers a competitive estimated salary of approximately රු. 18,000 - රු. 40,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the discretion of the company.
Aitken Spence operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.
Job Information
| Company: | Aitken Spence |
| Position: | Customer Relations Agent |
| Region: | Colombo District - Western Province, Western Province |
| Education: | Confidential |
| Salary: | LKR 18.000 - LKR 40.000 per Month |
| Job Type: | Full-time |
Job Description
Company Description
Aitken Spence PLC, a prominent player in diverse sectors such as Hotels, Travel, Maritime Services, Logistic Solutions, and Power Generation, has been established since 1868. Operating in nine countries and committed to the United Nations’ Global Compact, Aitken Spence is renowned for its collaborations with global leaders.
Role Description
This full-time on-site role as a Customer Relations Agent at Aitken Spence Aviation Pvt Ltd, representing GSA Singapore Airlines in Colombo, involves handling customer inquiries, resolving complaints, and ensuring customer satisfaction through calls at the call center. Collaboration with cross-functional teams is key for providing exceptional service and maintaining positive customer relationships.
Qualifications
- Excellent communication and interpersonal skills
- Strong problem-solving and decision-making abilities
- Customer-centric mindset and passion for exceptional service
- Ability to thrive in fast-paced environments
- Proficiency in relevant computer applications
- Minimum 1-year experience in related field
- Diploma in Airline Reservations & Ticketing
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Western Province |
| City | Colombo District |
| Full Address | Aitken Spence Hotels | Head Office, 315 Vauxhall Street, 5th Floor, Colombo 00200, Sri Lanka |
| Google Map | Google Map |
Job Application Information
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