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Customer Service Intern – ZILLIONe in Colombo, Western Province

ZILLIONe
Published 3 months ago

ZILLIONe is currently seeking applicants for the position of Customer Service Intern in the Western Province area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

ZILLIONe operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:ZILLIONe
Position:Customer Service Intern
Region:Colombo - Western Province, Western Province
Education:Confidential
Job Type:Full-time
Industry:IT Services and IT Consulting

Job Description

As a Customer Service Intern at ZILLIONe, you will be an integral part of our customer service team. You will gain hands-on experience in:

  • Assisting customers with inquiries and providing accurate information
  • Resolving customer issues efficiently
  • Processing orders and managing accounts
  • Supporting daily administrative tasks
  • Collaborating with other departments for customer satisfaction

Key Responsibilities:

  • Respond to customer emails, calls, and chats
  • Build strong customer relationships
  • Maintain accurate customer interaction records
  • Assist in developing service policies
  • Participate in training sessions and meetings

Requirements:

  • Enrolled in a Business, Communications, or related degree program
  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities
  • Work independently and in a team
  • Proficiency in Microsoft Office Suite
  • Positive attitude and willingness to learn

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Western Province
City Colombo
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Job Application Information

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Company Information

ZILLIONe

ZILLIONe is a prominent technology solutions provider based in Sri Lanka, offering innovative software development, cloud services, and consultancy in various industries. With a strong focus on digital transformation, ZILLIONe aims to empower businesses with cutting-edge solutions to drive growth and efficiency. The company’s dedicated team of experts delivers customized and scalable technology solutions to meet the evolving needs of clients. ZILLIONe’s commitment to quality and customer satisfaction has earned them a reputation as a trusted partner for businesses seeking advanced technological services in the region.