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Senior Ticketing Officer/ Team Lead – SkillzsearchPR in Colombo, Western Province

SkillzsearchPR
Published 5 months ago

Company SkillzsearchPR is offering job opportunities for the position of Senior Ticketing Officer/ Team Lead in the Western Province area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

SkillzsearchPR operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:SkillzsearchPR
Position:Senior Ticketing Officer/ Team Lead
Region:Colombo - Western Province, Western Province
Education:Confidential
Job Type:Full-time

Job Description

Employment Type: Full-time

Location: Colombo

Responsibilities:

  • Manage and oversee ticketing operations, ensuring efficient booking and reservations for clients.
  • Handle customer inquiries, resolve ticketing issues, and maintain accurate records.
  • Provide training and support to junior staff, ensuring adherence to company policies and industry standards.

Qualifications:

  • Proven experience of 3-5 years as a Ticketing Agent or in a similar role is essential.
  • Expertise in Amadeus, Sabre, and Galileo reservation systems is required.
  • Thorough knowledge and hands-on experience with GDS are a must.
  • Exceptional communication and customer service skills honed through years of experience.
  • Deep knowledge of airline regulations and industry trends.
  • High school diploma or equivalent; additional education or certifications in travel and tourism are a plus.

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Western Province
City Colombo
Full Address WUSC Sri Lanka Country Office, 446/14A, Meegaha Place, 5 Colombo 5, Colombo 00500, Sri Lanka
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Job Application Information

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Company Information

SkillzsearchPR

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