Customer Service Executive – CAREER141 in Colombo, Western Province
Company CAREER141 is offering job opportunities for the position of Customer Service Executive in the Western Province area. The job type available is Full-time.
We are looking for candidates who possess Customer Service and Administrative skills with Entry level experience. We value honesty, discipline, and responsibility in our employees.
The estimated salary offered by the company is quite competitive, around රු. 16,000 - රු. 38,000 (per Month). However, the salary may vary depending on the company's decision.
CAREER141 operates in the Manufacturing industry. If you are interested in applying to this company, please proceed with your application.
Job Information
| Company: | CAREER141 |
| Position: | Customer Service Executive |
| Region: | Colombo - Western Province, Western Province |
| Education: | Confidential |
| Job Function: | Customer Service and Administrative |
| Seniority Level: | Entry level |
| Salary: | LKR 16.000 - LKR 37.500 per Month |
| Job Type: | Full-time |
| Industry: | Manufacturing |
Job Description
COMPANY: Leading Multinational Company
POSITION : Customer Service Executive
LOCATION: Colombo, Sri Lanka
SALARY : Gross Salary Rs 80K
OVERVIEW:
Our client is seeking for a dynamic and experienced Customer Service Executive to join their team. The ideal candidate should possess exceptional communication skills and a passion for providing excellent customer service. The Customer Service Executive will be responsible for handling customer inquiries, resolving issues, and ensuring a positive experience for our clients.
RESPONSIBILITIES:
- Respond promptly to customer inquiries via phone, email, and live chat.
- Handle and resolve customer complaints in a professional and timely manner.
- Provide product and service information to customers.
- Identify and escalate priority issues to the appropriate department.
- Keep accurate records of customer interactions and transactions.
- Follow communication procedures, guidelines, and policies.
- Assist with customer retention initiatives.
- Collaborate with other departments to ensure a seamless customer experience.
- Stay up-to-date with product knowledge and company policies.
- Maintain a positive, empathetic, and professional attitude toward customers at all times.
REQUIREMENTS:
- Bachelor’s degree in Business Administration, Communication, or relevant field preferred.
- Proven work experience in customer service or a related role in the manufacturing industry would be an added advantage.
- Excellent communication and interpersonal skills.
- Ability to effectively multitask and manage time.
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Western Province |
| City | Colombo |
| Google Map | Google Map |
Job Application Information
Make sure you fill out the application form first and wait for HRD to call for an interview before you go to the company in person.
Applying for Free Jobs is free of charge.
If you find a vacancy that indicates fraud, please report it to us.
