Retention Support Executive – Bunch in Colombo, Western Province
Bunch is currently accepting applications for the position of Retention Support Executive in the Western Province area. The job type available for this position is Full-time.
We are looking for candidates who possess proficient Administrative and Customer Service skills and have a minimum of Entry level in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.
Bunch operates within the Technology & Information and Media industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.
Job Information
| Company: | Bunch |
| Position: | Retention Support Executive |
| Region: | Colombo - Western Province, Western Province |
| Education: | Confidential |
| Job Function: | Administrative and Customer Service |
| Seniority Level: | Entry level |
| Job Type: | Full-time |
| Industry: | Information and Media, Technology |
Job Description
Are you passionate about providing exceptional customer service and resolving issues effectively? We are currently seeking a skilled Retention Support Executive to join our team. As a Retention Support Executive, you will be responsible for engaging with customers to understand their needs and concerns, implementing retention strategies, and resolving customer inquiries in a timely manner.
The ideal candidate must possess strong communication skills, problem-solving abilities, and a customer-focused mindset. Experience in customer service or retention roles is preferred but not required, as training will be provided.
- Engage with customers to build strong relationships
- Implement retention strategies to minimize customer churn
- Resolve customer issues and inquiries promptly and effectively
If you are looking for a dynamic role where you can make a positive impact and grow your skills in customer retention, we encourage you to apply.
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Western Province |
| City | Colombo |
| Full Address | Country Bunches, 160/43A, 00600 Poorwarama Rd, Colombo 00600, Sri Lanka |
| Google Map | Google Map |
Job Application Information
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