Engineer – ZinCaT Technology in Colombo, Western Province
Welcome to our job portal, where ZinCaT Technology is offering exciting employment opportunities for the position of Engineer-Managed Services (L1) in the Western Province area. We are currently seeking Full-time candidates.
We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.
At ZinCaT Technology, we offer a competitive estimated salary of approximately රු. 16,000 - රු. 38,000 (per Month). However, please note that the final salary offer will be determined by the company based on various factors.
As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with ZinCaT Technology, we encourage you to submit your application directly through our website.
Join our growing team and embark on a fulfilling career journey with ZinCaT Technology. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.
Job Information
| Company: | ZinCaT Technology |
| Position: | Engineer |
| Region: | Colombo - Western Province, Western Province |
| Education: | Confidential |
| Salary: | LKR 15.800 - LKR 38.000 per Month |
| Job Type: | Full-time |
| Industry: | IT Services and IT Consulting |
Job Description
Requirement:
- Monitoring and Tracking applications/platforms/systems for issues through to resolution, within agreed time limits
- Identifying system issues and troubleshooting and providing solutions to resolve system issues and cater to service request
- Maintain and work on SMT or similar way to maintain incident/problem/CR/SR and other artifacts
- Perform day-to-day technical operational tasks as regular jobs and actions.
- Incident and service request-related customer communication.
- Following standard procedures for proper escalation of unresolved issues to the appropriate internal/external teams
- Maintain knowledge repositories (SOP, WI, KB Articles, whitepapers, etc… ) and deliver knowledge share sessions
- Experience in working on 24×7 rosters
- Identify and raise Risks and Dependencies
- Good analytical skills and decision-making
- Excellent communication skills and teamwork
- Good client management and end-user handling experience
- Experience in Linux/Unix or Windows environments (OS and commands)
- Experience in scripting (shell scripting, PowerShell, Pearl, python, etc.)
- Experience with Databases (MySQL, postgresql, MSSQL, etc.)
- Experience in at least one programming language
- Understanding of IT network and web services
Qualifications:
- Bachelor’s Degree in Information Technology, Computer Science or equivalent
Added Advantages:
- Knowledge of cloud and cloud environment
- Microservices using containerization tools (Kubernetes/Docker)
- Understanding of CI/CD toolkit
- Cloud certification and knowledge in Telco will be an added advantage
- ITIL® certification
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Western Province |
| City | Colombo |
| Google Map | Google Map |
Job Application Information
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