Engineer – Managed Services (L1) – Softvil Technologies in Colombo, Western Province
Softvil Technologies is currently accepting applications for the position of Engineer-Managed Services (L1) in the Western Province area. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals who possess strong Engineering and Information Technology skills and have a minimum of Not Applicable in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.
The company offers a competitive estimated salary of approximately රු. 16,000 - රු. 39,000 (per Month). Please note that the final salary offer is subject to adjustment based on the company's evaluation.
Softvil Technologies operates within the Software Development industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.
Job Information
| Company: | Softvil Technologies |
| Position: | Engineer - Managed Services (L1) |
| Region: | Colombo - Western Province, Western Province |
| Education: | Confidential |
| Job Function: | Engineering and Information Technology |
| Seniority Level: | Not Applicable |
| Salary: | LKR 15.500 - LKR 39.000 per Month |
| Job Type: | Full-time |
| Industry: | Software Development |
Job Description
Monitoring and Tracking application/platforms/system for issues through to resolution, within agreed time limits
Identifying system issues and troubleshooting and provide solutions to resolve system issues and cater service request
Maintain and work on SMT or similar way to maintain incident/problem/CR/SR and other artifacts
Perform day-today technical operational tasks as regular jobs and actions.
Incident and service request related customer communication.
Following standard procedures for proper escalation of unresolved issues to the appropriate internal/external teams
Maintain knowledge repositories (SOP, WI, KB Articles, whitepapers etc… ) and deliver knowledge share sessions
Experience in working on 24×7 rosters
Identify and raised Risks and Dependencies
Good analytical skills and decision making
Excellent communication skills and team work
Good client management and end-user handling experience
Experience in Linux/Unix or Windows environments (OS and commands)
Experience in scripting (shell scripting, PowerShell, pearl, python, etc.)
Experience with Databases (MySQL, postgresql, MSSQL etc.)
Experience in at least one programming language
Understanding on IT network and webservices
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Western Province |
| City | Colombo |
| Full Address | Softvil Technologies, Level 35, WTC West Tower, Bank of Ceylon Mawatha, Colombo 00100, Sri Lanka |
| Google Map | Google Map |
Job Application Information
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