Call Center Representative – Janashakthi Group in Colombo, Western Province

Janashakthi Group is thrilled to announce job openings for the position of Call Center Representative in the Western Province area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of Entry level in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

We take pride in offering a competitive estimated salary of approximately රු. 16,000 - රු. 38,000 (per Month). However, please note that the final salary offer is subject to the company's evaluation.

At Janashakthi Group, we operate in the Investment Management industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Janashakthi Group.

Job Information

Company:	Janashakthi Group
Position:	Call Center Representative
Region:	Colombo - Western Province, Western Province
Education:	Confidential
Seniority Level:	Entry level
Salary:	LKR 15.800 - LKR 38.000 per Month
Job Type:	Full-time
Industry:	Investment Management

Job Description

Job Summary:

We are seeking enthusiastic and customer-focused Call Centre Representatives to join our dynamic team. Responsibilities include handling inbound and outbound calls, providing excellent customer service, and resolving inquiries promptly in a fast-paced environment.

Key Responsibilities:

• Handle calls courteously and professionally
• Respond to inquiries accurately and timely
• Resolve complaints for customer satisfaction
• Maintain detailed customer records
• Provide product information and achieve performance targets

Qualifications:

• High school diploma or equivalent
• Excellent communication skills and attention to detail
• Ability to multitask and use computer systems
• Customer-focused with flexibility in working hours

What We Offer:

• Competitive salary and benefits
• Career advancement opportunities and training programs
• Supportive work environment and employee recognition

Application Requirements

• Physically and mentally healthy
• Minimum age of 17 years
• Disciplined and punctual
• Honest and responsible
• Good personality
• Enthusiasm in working and learning
• For other requirements, please check through the job form.

Company address

Province	Western Province
City	Colombo
Full Address	Janashakthi Insurance PLC, 75 Kumaran Ratnam Rd, Colombo, Sri Lanka
Google Map	Google Map