Second Line Support – Uptime in Colombo, Western Province
Uptime is thrilled to announce job openings for the position of Second Line Support in the Western Province area. We are currently offering Full-time opportunities.
We are seeking candidates with excellent Information Technology skills and a minimum of Entry level in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.
At Uptime, we operate in the IT Services and IT Consulting industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.
Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Uptime.
Job Information
| Company: | Uptime |
| Position: | Second Line Support |
| Region: | Colombo - Western Province, Western Province |
| Education: | Confidential |
| Job Function: | Information Technology |
| Seniority Level: | Entry level |
| Job Type: | Full-time |
| Industry: | IT Services and IT Consulting |
Job Description
Are you skilled in providing technical support and troubleshooting for complex IT issues? We are looking for a dedicated Second Line Support professional to join our team.
Responsibilities include analyzing user requirements, resolving system incidents, and ensuring efficient service delivery. The ideal candidate should possess strong problem-solving abilities and excellent communication skills.
- Investigate and diagnose escalated technical issues
- Collaborate with other support teams to find solutions
- Document and track issue resolution progress
- Deliver exceptional customer service and technical expertise
If you are ready to contribute your IT expertise and work in a dynamic environment, send your CV and cover letter to [email address] before [deadline date].
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Physically and mentally healthy
- Minimum age of 17 years
- Disciplined and punctual
- Honest and responsible
- Good personality
- Enthusiasm in working and learning
- For other requirements, please check through the job form.
Company address
| Province | Western Province |
| City | Colombo |
| Google Map | Google Map |
Job Application Information
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