Support and Operations Specialist – H Connect International in Colombo, Western Province
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Company H Connect International is offering job opportunities for the position of Support and Operations Specialist in the Western Province area. The job type available is Contract.
We are looking for candidates who possess skills with Entry level experience. We value honesty, discipline, and responsibility in our employees.
H Connect International operates in the Outsourcing and Offshoring Consulting industry. If you are interested in applying to this company, please proceed with your application.
Job Information
| Company: | H Connect International |
| Position: | Support and Operations Specialist |
| Region: | Colombo - Western Province, Western Province |
| Education: | Confidential |
| Seniority Level: | Entry level |
| Job Type: | Contract |
| Industry: | Outsourcing and Offshoring Consulting |
Job Description
The Job:
- Develop a comprehensive understanding of our technology, use cases, and best practices to effectively address partner issues.
- Prioritize operational matters and deliver efficient, technical, and strategic responses to partner inquiries.
- Collaborate closely with Operations, Product, and Engineering teams to identify, report, and resolve product issues, while also identifying opportunities for enhancement.
- Build and maintain strong relationships with partners, serving as a trusted advisor and consistently delivering outstanding support.
Requirements:
- Bachelor’s Degree in a relevant field.
- Minimum of 1-3 years of relevant work experience.
- Ability to manage multiple tasks simultaneously and take ownership of responsibilities.
- Meticulous attention to detail and a proactive approach to problem-solving.
- Strong process-oriented mindset, combined with exceptional analytical and organizational skills.
- Demonstrated ability to think creatively and propose innovative solutions, challenging the status quo.
- Excellent communication skills with a keen sense of appropriateness and tone.
- Fluency in additional languages such as Spanish, Arabic, French, Italian, Dutch, or Japanese is advantageous.
- Previous experience in a technical support role is beneficial.
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Physically and mentally healthy
- Minimum age of 17 years
- Disciplined and punctual
- Honest and responsible
- Good personality
- Enthusiasm in working and learning
- For other requirements, please check through the job form.
Company address
| Province | Western Province |
| City | Colombo |
| Full Address | H Connect International (Private) Limited, Level 23, WTC West Tower, Echelon Square, Bank of Ceylon Mawatha, Colombo 00100, Sri Lanka |
| Google Map | Google Map |
Job Application Information
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