Customer Experience Manager – Therighttalent.net in Colombo, Western Province
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Welcome to our job portal, where Therighttalent.net is offering exciting employment opportunities for the position of Customer Experience Manager in the Western Province area. We are currently seeking Full-time candidates.
We are looking for individuals who possess excellent Administrative, Business Development, & Marketing skills and have relevant Mid-Senior level in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.
At Therighttalent.net, we offer a competitive estimated salary of approximately රු. 16,000 - රු. 38,000 (per Month). However, please note that the final salary offer will be determined by the company based on various factors.
As a company operating in the Administrative and Support Services, Marketing Services, & Consumer Services industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Therighttalent.net, we encourage you to submit your application directly through our website.
Join our growing team and embark on a fulfilling career journey with Therighttalent.net. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.
Job Information
| Company: | Therighttalent.net |
| Position: | Customer Experience Manager |
| Region: | Colombo - Western Province, Western Province |
| Education: | Confidential |
| Job Function: | Administrative, Business Development, Marketing |
| Seniority Level: | Mid-Senior level |
| Salary: | LKR 16.000 - LKR 37.500 per Month |
| Job Type: | Full-time |
| Industry: | Consumer Services, Manufacturing, Retail |
Job Description
We are a recruitment company based in Colombo, Sri Lanka, currently seeking a Manager – Customer Experience for a reputable engineering firm in Sri Lanka.
Responsibilities for Manager Customer Experience:
- Develop and implement customer experience strategies aligned with company goals.
- Lead and mentor a team of customer excellence agents.
- Analyze customer feedback for improvement opportunities.
- Ensure a seamless customer journey across departments.
- Resolve complex customer issues promptly and satisfactorily.
- Stay updated on industry trends for continuous improvement.
Requirements:
- Bachelor’s degree in Business Administration or related field.
- Minimum 4 years’ experience in customer experience management.
- Strong leadership and communication skills.
- Proficiency in CRM systems and customer service software.
- Data-driven decision-making ability.
- Passion for exceptional customer service and continuous improvement.
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Western Province |
| City | Colombo |
| Google Map | Google Map |
Job Application Information
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