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Manager, End User Services – Wiley in Colombo, Western Province

Wiley
Published 6 months ago

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Company Wiley is offering job opportunities for the position of Manager, End User Services in the Western Province area. The job type available is Full-time.

We are looking for candidates who possess Information Technology skills with Mid-Senior level experience. We value honesty, discipline, and responsibility in our employees.

Wiley operates in the Book and Periodical Publishing, IT Services and IT Consulting, & E-Learning Providers industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:Wiley
Position:Manager, End User Services
Region:Colombo - Western Province, Western Province
Education:Confidential
Job Function:Information Technology
Seniority Level:Mid-Senior level
Job Type:Full-time
Industry:Book and Periodical Publishing

Job Description

We are seeking a dynamic and experienced Manager for our End User Services department. The ideal candidate will be responsible for overseeing the day-to-day operations of our end user support team, ensuring smooth delivery of IT services to our employees.

The Manager will be tasked with developing and implementing strategies to enhance end user experience, managing service level agreements, and leading a team of dedicated support professionals.

If you have a proven track record in IT service management, strong leadership skills, and a passion for delivering exceptional user support, we want to hear from you.

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Western Province
City Colombo
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Job Application Information

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Company Information

Wiley

Wiley is a renowned global company that specializes in academic publishing and education solutions. With a rich history dating back to the early 19th century, Wiley is committed to empowering knowledge and advancing learning through its high-quality books, journals, online learning platforms, and research resources. The company’s diverse range of publications caters to professionals, researchers, educators, and students worldwide. Wiley’s innovative approach to disseminating knowledge ensures that individuals have access to cutting-edge research and learning materials to enhance their understanding and expertise in various fields.